Amazon Rant For The Day

Add Amazon to the list of companies that have their call centers outside the U.S. I wanted to upgrade the shipping on my recently ordered SB-400 because it was taking forever with the free shipping option. I searched through their site and finally found a contact option via phone. They don't list a phone number just an option to have them call you. It is interesting, you tell them to call you now via a button and make sure your correct number is listed in the box and seconds later your phone rings. Then the frustration begins!!! It is very disappointing when large American companies farm out their call centers to foreign countries. The language barrier can be very frustrating and the smallest task can take forever. The young lady on the other end kept thinking I wanted to cancel my order instead of upgrading the shipping. I waisted 10 minutes trying to get this sorted out only to find out that it was too late to change anything even though the order still has not shipped out.